Astrospray

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Ask anything, including whether our add-on is the wrong one for you.

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If you came here from a product page, it is already selected below. Fill this in and your mail app opens with the message ready to send.

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Or email us directly

Three published addresses. Send it to whichever one fits and it reaches the team.

What it is aboutWhere to send it
Support, bugs, pre-sales questions, anything else help@astrospray.com
Security reports and questionnaires security@astrospray.com
Legal, licensing, privacy and data protection legal@astrospray.com

What to expect

Response times

Support: target first response within 4 business hours, always within one business day. Security reports: acknowledged within one business day. Privacy requests: answered within 30 days. 09:00 to 17:30 UK time, Monday to Friday. Full details in the support SLA.

Postal address

Astrospray Limited
47 St James Avenue, Upton, Chester, CH2 1NB
United Kingdom
Registered in England and Wales, company number 10903246. Companies House record.

Please do not send us

Passwords, API tokens or exports of customer data. We do not need them to help you, and for the Jira app there is no mechanism by which your Jira data could reach us even if you wanted it to.

Every message reaches a person, not a queue.

Support options

Where to next

UndoTrail for Jira What it does OpenCart extensions See all ten Support Get help About Astrospray Who we are
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